Maybe it does but I don’t know how to do it 
all my prints are with borders even when I make puzzles but I don’t mind it because even though the puzzle size says that’s it’s A4 but actually it is slightly less so they come out fully printed.
This is my first puzzle my family 
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I’ll usually on the printer utility when you click print you select the size of paper it says A4 and then A4 borderless in the drop-down menu,
If this option comes up then it’s definitely borderless. I have a sublimation Sawgrass SG 500 and that is definitely not borderless however I do understand That when you buy puzzles, they are slightly smaller than a four, which make it an full a4 print when printed.
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I’ll check tomorrow and get back to you but I don’t think I saw this option
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@IslaNoor.a I didn’t see the option so I guess not
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@Yoerika83 here I explained it all I hope you find it useful 
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And it’s the same Loklik /HTVRONT as you know so I’m guessing your problem may be due to the materials. Check the website were you bought your mugs and see the recommendation too.
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Thank you Marino! I’ll check it out.
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You’re welcome I hope it works for you 
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I never had issues with the coffee mugs, they turned out beautiful. But of course a it was my first time trying a tumbler…I ran into problems ha ha.
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Also, did you let the tumblers cool completely before removing the paper?
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I love my mug/tumbler press. I use this now and my universal mug press is now in a cupboard as back up.
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love your projects! so pretty mugs and tumblers!
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Yesss always let everything cool completely coz the sublimation coating when it’s too hot can be damaged so easily.
As I was taking theug to cool down on the balcony, I saw a little piece of dust and thought to remove it and my nail hit the the mug 
Another time when I made my first project I removed the paper while the mug was hot and also made a scratch on the coating. So I said no need to rush and it better to wait until they cool sown and I film the peeling process with no stress.
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Very nice I’ve never used anything before and I love my press it works so good 
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Thank you dear the secret is to use clear high quality images
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